{"id":444,"date":"2024-05-20T20:01:40","date_gmt":"2024-05-20T19:01:40","guid":{"rendered":"https:\/\/tech0007.com\/canada\/?p=444"},"modified":"2024-05-23T19:43:45","modified_gmt":"2024-05-23T18:43:45","slug":"customer-service-specialist-job-at-kellyconnect-canada","status":"publish","type":"post","link":"https:\/\/tech0007.com\/canada\/customer-service-specialist-job-at-kellyconnect-canada\/","title":{"rendered":"Customer Service Specialist Job At KellyConnect Canada"},"content":{"rendered":"<p>KellyConnect is hiring remote Customer Service Specialists to join our team. Let us help you grow at work and discover what\u2019s next in your career.<!--more--><\/p>\n<p><strong>READ THIS\ud83d\udc49\u00a0<\/strong><strong><a href=\"https:\/\/tech0007.com\/canada\/how-to-apply-for-canada-visa-sponsored-jobs\/\">How to Apply for Canada Visa Sponsored Jobs in 2024<\/a><\/strong><\/p>\n<p>Compensation\/Scheduling &amp; Training Details:<\/p>\n<p>\u2022 Payrate: $19.10\/hr CAD<\/p>\n<p>\u2022 Location: Work from Home<\/p>\n<p>\u2022 Schedule: A minimum of 38 hours\/week will be scheduled between 12pm-10pm CST<\/p>\n<p>\u2022 Due to business needs schedules will be comprised of evenings, weekends, holidays and overtime will be scheduled as necessary.<\/p>\n<p>\u2022 Start &amp; end times will vary.<\/p>\n<p>\u2022 To ensure you are set up for success there will be 5 weeks of paid training.<\/p>\n<p>\u2022 Training will be comprised of self-led activities\/instructor-led curriculum &amp; on the job training.<\/p>\n<p>Why you should apply to be a Customer Service Specialist:<\/p>\n<p>\u2022 Explosive growth opportunities with 99% of promotions identified internally.<\/p>\n<p>\u2022 Call center career mapping for quality assurance, training &amp; leadership opportunities for those desiring career development.<\/p>\n<p>\u2022 Work from home positions- you provide the internet, and we provide the equipment!<\/p>\n<p>\u2022 As your career progresses &amp; competencies are assessed there is earning potential up to $22.95\/hr. within the program<\/p>\n<p>\u2022 KellyConnect offers paid time off &amp; paid holidays as well as voluntary health &amp; retirement benefits.<\/p>\n<p>\u2022 Access to our \u201cPerk spot\u201d program which offers discounts and rebates on goods &amp; services from today\u2019s best-known brands as well as opportunities to take advantage of our education and learning discounts.<\/p>\n<p>What\u2019s a typical day as a Customer Service Specialist?<\/p>\n<p>\u2022 Interacting with hundreds of callers daily and using techniques like active listening and critical thinking to bring resolutions to a wide array of customer service inquiries.<\/p>\n<p>\u2022 Actively resolving complaints and concerns within the queue.<\/p>\n<p>\u2022 Investigating billing &amp; fraudulent activity concerns.<\/p>\n<p>\u2022 Processing account requests.<\/p>\n<p>\u2022 Providing guidance with product features &amp; properly diagnosing hardware\/software issues.<\/p>\n<p>\u2022 Screen sharing to resolve technical issues as needed.<\/p>\n<p>\u2022 Coordinating appointments for further troubleshooting &amp; maintenance.<\/p>\n<p>\u2022 Researching articles and work instructions to efficiently resolve inquiries.<\/p>\n<p>\u2022 Properly documenting notes and effectively summarizing conversation details.<\/p>\n<p>\u2022 Openly accept feedback, coaching &amp; training to further develop skills.<\/p>\n<p>This job might be an outstanding fit if you:<\/p>\n<p>\u2022 Have the ability to build rapport and trust with people quickly.<\/p>\n<p>\u2022 Are able to articulate your thoughts clearly and concisely.<\/p>\n<p>\u2022 Solicit feedback openly and adjust accordingly.<\/p>\n<p>\u2022 Have a High School Diploma or GED<\/p>\n<p>\u2022 Familiarity with iOS and\/or MacOS, or comparable technology, is preferred but not required.<\/p>\n<p>What happens next?<\/p>\n<p>Once you apply, you\u2019ll proceed to next steps if your skills and experience look like a good fit. But don\u2019t worry\u2014even if this position doesn\u2019t work out, you\u2019re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.<\/p>\n<p>If you choose to apply please:<\/p>\n<p>\u2022 Interview from the workspace that you plan to work from<\/p>\n<p>\u2022 Have your photo ID with you<\/p>\n<p>\u2022 Have a piece of mail to verify your address<\/p>\n<p>&nbsp;<\/p>\n<p>Helping you discover what\u2019s next in your career is what we\u2019re all about, so let\u2019s get to work. Apply to be a Customer Service Specialist today!<\/p>\n<p>Think the best job opportunities are far away? Think again!<\/p>\n<p>Great opportunities are right here in your backyard. KellyConnect is hiring remote Customer Service Specialists to join our team. Let us help you grow at work and discover what\u2019s next in your career.<\/p>\n<p>Compensation\/Scheduling &amp; Training Details:<\/p>\n<p>\u2022 Payrate: $19.10\/hr CAD<\/p>\n<p>\u2022 Location: Work from Home<\/p>\n<p>\u2022 Schedule: A minimum of 38 hours\/week will be scheduled between 12pm-10pm CST<\/p>\n<p>\u2022 Due to business needs schedules will be comprised of evenings, weekends, holidays and overtime will be scheduled as necessary.<\/p>\n<p>\u2022 Start &amp; end times will vary.<\/p>\n<p>\u2022 To ensure you are set up for success there will be 5 weeks of paid training.<\/p>\n<p>\u2022 Training will be comprised of self-led activities\/instructor-led curriculum &amp; on the job training.<\/p>\n<p>&nbsp;<\/p>\n<p>Why you should apply to be a Customer Service Specialist:<\/p>\n<p>\u2022 Explosive growth opportunities with 99% of promotions identified internally.<\/p>\n<p>\u2022 Call center career mapping for quality assurance, training &amp; leadership opportunities for those desiring career development.<\/p>\n<p>\u2022 Work from home positions- you provide the internet, and we provide the equipment!<\/p>\n<p>\u2022 As your career progresses &amp; competencies are assessed there is earning potential up to $22.95\/hr. within the program<\/p>\n<p>\u2022 KellyConnect offers paid time off &amp; paid holidays as well as voluntary health &amp; retirement benefits.<\/p>\n<p>\u2022 Access to our \u201cPerk spot\u201d program which offers discounts and rebates on goods &amp; services from today\u2019s best-known brands as well as opportunities to take advantage of our education and learning discounts.<\/p>\n<p>&nbsp;<\/p>\n<p>What\u2019s a typical day as a Customer Service Specialist?<\/p>\n<p>\u2022 Interacting with hundreds of callers daily and using techniques like active listening and critical thinking to bring resolutions to a wide array of customer service inquiries.<\/p>\n<p>\u2022 Actively resolving complaints and concerns within the queue.<\/p>\n<p>\u2022 Investigating billing &amp; fraudulent activity concerns.<\/p>\n<p>\u2022 Processing account requests.<\/p>\n<p>\u2022 Providing guidance with product features &amp; properly diagnosing hardware\/software issues.<\/p>\n<p>\u2022 Screen sharing to resolve technical issues as needed.<\/p>\n<p>\u2022 Coordinating appointments for further troubleshooting &amp; maintenance.<\/p>\n<p>\u2022 Researching articles and work instructions to efficiently resolve inquiries.<\/p>\n<p>\u2022 Properly documenting notes and effectively summarizing conversation details.<\/p>\n<p>\u2022 Openly accept feedback, coaching &amp; training to further develop skills.<\/p>\n<p>&nbsp;<\/p>\n<p>This job might be an outstanding fit if you:<\/p>\n<p>\u2022 Have the ability to build rapport and trust with people quickly.<\/p>\n<p>\u2022 Are able to articulate your thoughts clearly and concisely.<\/p>\n<p>\u2022 Solicit feedback openly and adjust accordingly.<\/p>\n<p>\u2022 Have a High School Diploma or GED<\/p>\n<p>\u2022 Familiarity with iOS and\/or MacOS, or comparable technology, is preferred but not required.<\/p>\n<p>&nbsp;<\/p>\n<p>What happens next?<\/p>\n<p>&nbsp;<\/p>\n<p>Once you apply, you\u2019ll proceed to next steps if your skills and experience look like a good fit. But don\u2019t worry\u2014even if this position doesn\u2019t work out, you\u2019re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.<\/p>\n<p>If you choose to apply please:<\/p>\n<p>\u2022 Interview from the workspace that you plan to work from<\/p>\n<p>\u2022 Have your photo ID with you<\/p>\n<p>\u2022 Have a piece of mail to verify your address<\/p>\n<p>Helping you discover what\u2019s next in your career is what we\u2019re all about, so let\u2019s get to work. Apply to be a Customer Service Specialist today!<\/p>\n<p>HOW TO APPLY<\/p>\n<p>Interested Applicant Should <a href=\"https:\/\/www.mykelly.com\/job\/9225826-customer-service-specialist-canada-tier-1-servic-halifax-ns-canada\/?utm_campaign=google_jobs_apply&amp;utm_source=google_jobs_apply&amp;utm_medium=organic\">APPLY HERE<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>KellyConnect is hiring remote Customer Service Specialists to join our team. Let us help you grow at work and discover what\u2019s next in your career.<\/p>\n","protected":false},"author":1,"featured_media":447,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[10],"tags":[],"class_list":["post-444","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jobs-in-canada"],"_links":{"self":[{"href":"https:\/\/tech0007.com\/canada\/wp-json\/wp\/v2\/posts\/444","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tech0007.com\/canada\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tech0007.com\/canada\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tech0007.com\/canada\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tech0007.com\/canada\/wp-json\/wp\/v2\/comments?post=444"}],"version-history":[{"count":0,"href":"https:\/\/tech0007.com\/canada\/wp-json\/wp\/v2\/posts\/444\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tech0007.com\/canada\/wp-json\/wp\/v2\/media\/447"}],"wp:attachment":[{"href":"https:\/\/tech0007.com\/canada\/wp-json\/wp\/v2\/media?parent=444"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tech0007.com\/canada\/wp-json\/wp\/v2\/categories?post=444"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tech0007.com\/canada\/wp-json\/wp\/v2\/tags?post=444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}